About Our Company

Fourteen Years of Turning Ideas Into Software

We are engineers, designers and problem-solvers who have been shipping production systems since 2011 — and supporting them long after launch.

The Hetinfo team collaborating in the Ahmedabad office
14+Years of Excellence
Our Story

From a three-person studio to an enterprise engineering partner

Hetinfo began in 2011 in Ahmedabad with three engineers and one conviction: serious software should not be the exclusive privilege of companies with seven-figure budgets. Our first clients were local manufacturers and schools who had been quoted numbers they could not justify.

Fourteen years later we have delivered more than 100 products across manufacturing, healthcare, finance, education, logistics and retail. The team has grown to 25 specialists across engineering, design, QA and cloud — but the conviction has not changed.

What did change is depth. We now run dedicated practices for mobile, cloud and AI, and much of our work is with clients who came to us after a first attempt elsewhere did not survive contact with production.

What Drives Us

Mission, Vision & Values

Our Mission

To give businesses of every size access to software that is genuinely well engineered — scalable, secure, maintainable and owned outright by the client.

Our Vision

To be the technology partner enterprises call when a project has to work — and the one startups can still afford at the beginning.

Our Values

Honest counsel over easy agreement. Engineering quality over shipping speed. Transparency in pricing, progress and problems alike.

Integrity

We tell you when a feature is a bad idea, even when building it would be profitable.

Craft

Code is reviewed, tested and documented because someone has to maintain it in year three.

Transparency

Live milestone tracking, written weekly updates, and early warning when a date is at risk.

Partnership

Your engineers talk to our engineers directly. No account manager telephone game.

Founder's Message

"We measure ourselves by what still works three years later"

When we started in 2011, most of our competitors sold projects. We wanted to build a company that sold outcomes — and that meant staying accountable long after the invoice cleared.

That single decision shaped everything: why we insist on writing tests, why clients own their source code, why we would rather lose a deal than agree to a timeline we know is fiction. It is also why more than four in five of our clients come back.

If you are evaluating partners, ask each one what happens after launch. The answer tells you more than any portfolio.

Arjun Kapoor Founder & CEO, Hetinfo Solutions
Arjun Kapoor, Founder & CEO, Hetinfo Solutions
Our Journey

Fourteen Years, Milestone by Milestone

2011

Founded in Ahmedabad

Hetinfo starts as a three-person web studio with one belief: good software should be within reach of every business.

2014

First enterprise ERP

We deliver our first full manufacturing ERP, beginning a practice that now spans four industries.

2017

Mobile practice launched

A dedicated mobile team forms as clients move from responsive web to native apps.

2019

Cloud & DevOps team

AWS becomes our infrastructure default, with infrastructure-as-code standard on every project.

2022

AI practice established

We begin building production AI — document intelligence, forecasting and intelligent automation.

2024

RAG & agentic workflows

Retrieval-augmented systems and agentic automation become our fastest-growing service line.

2026

100+ projects delivered

Fourteen years in, with over 100 delivered products and a team of 25 specialists.

By the Numbers

Company Statistics

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Years of Experience

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Projects Delivered

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Happy Clients

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Client Satisfaction

Why Clients Trust Us

A partner you can rely on, project after project

  • 14+ years of hands-on delivery across a dozen industries
  • A named, dedicated team — never a rotating resource pool
  • Fixed, milestone-based pricing agreed before work starts
  • Full source code ownership with no licence fees or lock-in
  • Security and accessibility built in, not bolted on
  • SLA-backed support and maintenance after launch
  • Direct access to the engineers building your product
100+Projects Delivered
50+Happy Clients
82%Clients Who Return
25+Team Specialists
10+Countries Served
24×7Support Coverage
Meet the Team

The People Behind Your Product

Senior specialists who have shipped this before — and who you will actually talk to.

Arjun Kapoor, Founder & CEO

Arjun Kapoor

Founder & CEO
Meera Shah, Delivery Director

Meera Shah

Delivery Director
Rohit Verma, Head of Design

Rohit Verma

Head of Design
Karan Desai, Principal Engineer

Karan Desai

Principal Engineer
Neha Pillai, Lead Front-End Engineer

Neha Pillai

Lead Front-End Engineer
Sameer Iqbal, Mobile Practice Lead

Sameer Iqbal

Mobile Practice Lead
Tara Gupta, QA Lead

Tara Gupta

QA Lead
Harsh Malik, Head of Cloud & Support

Harsh Malik

Head of Cloud & Support
Life at Hetinfo

Office Culture

Good software comes from people who are not exhausted. We take that seriously.

Learning Budget

Every engineer gets an annual budget and dedicated Friday hours for courses, certifications and conferences.

Hybrid by Default

Three days in, two days remote. Deep work needs quiet as much as collaboration needs a room.

No-Blame Reviews

Post-incident reviews look for the missing guardrail, not the person who tripped over it.

Sustainable Pace

We plan for a five-day week. Crunch is treated as a planning failure, because it is one.

How We Deliver

Our Development Methodology

Agile in practice, not just on the proposal — two-week sprints, working demos and a client who can change direction before it gets expensive.

  1. Discovery

    We map your goals, users, constraints and success metrics before a line of code is written.

  2. Planning

    Scope, architecture, milestones and a fixed delivery plan you sign off on.

  3. Design

    Wireframes then high-fidelity UI, reviewed with you before development begins.

  4. Development

    Two-week sprints with working demos, code review and continuous integration.

  5. Testing

    Functional, performance, security and cross-device QA against agreed acceptance criteria.

  6. Deployment

    Zero-downtime release, monitoring and rollback plan — plus team handover.

  7. Support

    Ongoing maintenance, patching and enhancements under a clear SLA.

Certifications & Standards

Recognised Practices

AWS Certified Solutions Architect

ISO 9001:2015 Quality Management

Certified ScrumMaster (CSM)

ISO/IEC 27001 Aligned Practices

Let's Build Your Next Digital Product

Tell us what you are trying to achieve. You will get honest technical advice, a clear scope and a fixed quote — with no obligation.

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