Legal

Privacy Policy

How we handle the information you share with us.

Last updated: 1 July 2026

1. Introduction

Hetinfo Solutions ("Hetinfo", "we", "us") operates https://hetinfo.com. This policy explains what personal information we collect through this website, why we collect it, how we use and protect it, and what rights you have over it.

By using this website or submitting an enquiry, you agree to the practices described here. If you do not agree, please do not use the site.

2. Information We Collect

We collect only what we need to respond to you and to operate the site:

Information you give us. When you submit an enquiry or subscribe to our newsletter, we collect your name, email address, phone number, company name and the project details you choose to share.
Technical information. Your browser sends standard data such as IP address, browser type, device type, referring page and the pages you view.
Cookies and similar technologies. Small files stored by your browser that keep the site working and, with your consent, help us understand how it is used.

We do not knowingly collect information from children under 16, and we do not collect special category data such as health, biometric or financial account information through this website.

3. How We Use Your Information

To respond to your enquiry and prepare a proposal or quotation.
To provide, maintain and support services you have engaged us for.
To send our newsletter, where you have subscribed. Every email includes an unsubscribe link.
To improve the performance, security and content of this website.
To comply with legal, tax and regulatory obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

4. Cookies

We use two categories of cookies:

Essential cookies keep the site functioning and remember your cookie preference. These cannot be switched off.
Analytics cookies help us understand which pages are useful and where visitors encounter problems. These are set only if you accept them.

You can change your choice at any time by clearing this site's data in your browser, which will cause the consent banner to appear again. You can also block or delete cookies through your browser settings, though some parts of the site may not work as intended.

We share personal information only with service providers who help us operate the business — for example hosting, email delivery and analytics providers — and only to the extent needed to perform that service. These providers are bound by confidentiality obligations and may not use your data for their own purposes.

We may also disclose information where required by law, court order or a valid request from a government authority, or where necessary to protect our legal rights.

6. Data Security

We apply appropriate technical and organisational safeguards, including encryption in transit, least-privilege access controls, regular patching and monitored infrastructure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take the obligation seriously and review our controls regularly.

7. Data Retention

We keep enquiry data for up to 24 months from your last contact with us, unless you become a client — in which case project records are retained for the duration of the engagement plus any period required by law. Newsletter subscriptions are kept until you unsubscribe.

8. Your Rights

Subject to applicable law, you may ask us to:

Provide a copy of the personal information we hold about you.
Correct information that is inaccurate or incomplete.
Delete your personal information where we have no continuing lawful reason to keep it.
Stop using your information for marketing purposes.

To exercise any of these rights, email info@hetinfo.in. We will respond within 30 days. We may need to verify your identity before acting on a request.

9. Third-Party Links

This website links to third-party sites, including social media platforms and an embedded Google Map. We are not responsible for the privacy practices of those services, and we encourage you to read their policies before providing information to them.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. The revised version will be posted here with a new "last updated" date. Material changes will be highlighted on this page.

11. Contact Us

Questions about this policy or how we handle your data can be sent to:

Email: info@hetinfo.in
Phone: +91 87808 70328
Address: Hetinfo Solutions, 14, Abhinandan Apartment, Pratik Kunj Society, Ahmedabad, Gujarat 380007